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When booking your massage appointment, it is important to be aware of our policies to ensure a smooth and enjoyable experience:
- Non-refundable deposit: Please note that a $25 non-refundable deposit will be required at the time of booking. This deposit will be applied towards the total cost of your appointment.
- No call-No show policy: In the event of a no-show, where you do not provide any prior notice and miss your scheduled appointment, you will be subject to a 100% charge. Please be mindful of this policy to avoid any inconvenience or unexpected charges.
- Same day cancellation policy: If you need to cancel your appointment on the same day, a 75% charge will be applied. We understand that unexpected circumstances may arise, but please notify us as soon as possible to minimize any inconvenience.
- Packages purchased must be used with the same therapist each session. Gifting or sharing sessions is not permitted.
These policies have been put in place to ensure fairness and consideration for our therapists’ time and availability. We appreciate your understanding and cooperation in adhering to them. Feel free to reach out to us if you have any questions or need further clarification.
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